The Telecom Shop Australia are dedicated to providing our customers with the best priced, high quality refurbished and new telecommunications equipment. We understand that choosing the right equipment for your company can, at times, be a confusing task and that’s why we have created this blog. We hope you will be able to use this resource to learn more about our products and services and become a more informed consumer.
The Difference between VoIP and IP Telephony
Many people use VoIP (Voice over Internet Protocol) and IP Telephony (IPT) interchangeably, but there is a difference between the two terms. VoIP is a subset of IP Telephony. At a simple level, they...
Discover the freedom of going wireless
A wireless headset gives you freedom. Answering a call away from your desk and carrying on conversations where you need to take them, freeing up both your hands to make notes, using a computer,...
Explore the Benefits of Wired Headsets
Everyone wants the freedom offered by wireless headsets, but wired varieties still have their benefits. The freedom of movement a wireless headset gives you can be very appealing; the battery dying...
Connecting with customer’s needs to be easy and clear
Connecting with customers’ needs to be as easy and as clear as possible. Dropped calls, angry customers, and miscommunication aren't a problem for call centre agents equipped with quality call...
Choosing the right gaming headset for total game immersion
With so many brands, models and features in the market, how do you choose the perfect gaming headsets? What is it that you need to look for when selecting gaming headsets? Determine your platform,...